011 day
The Art of Exceptional Communication in Service Excellence for Hotelier
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
Programme category
Service Excellence, F&B and Housekeeping
Guest engagement, VIP services, F&B mastery, ABC housekeeping. In-house programmes built around your property's operations, delivered by trainers who have worked in the industry.
10 programmes1 day to 2 daysIn-house, at your property100% HRD Corp claimable
Programmes in this category
Every programme can be tailored to your team, outlet and schedule.
021 day
Hospitality Masterclass
Crafting 5 Star Moments Experiential Workshop
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
032 days
Hotel F&B Guest Engagement Mastery
Service Excellence Practical Workshop
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
042 days
Leading the Moment of Truth
Service Recovery, Guest Emotions & Crisis Awareness
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
052 days
Mastering Service Excellence, Guest Engagement, and Service Recovery for Hotel Professionals
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
062 days
Delivering Excellence with Dignity
VIP Services & Malaysian Protocol Awareness
Programme outline [To be updated]
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072 days
ABC for Housekeeping
Building Consistency, Cleanliness & Guest Confidence
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
081 day
Excellence in F&B Service
Practical Restaurant Mastery Workshop
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
092 days
Empowering Frontliners
Building Ownership in Every Guest Interaction
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
101 day
Beyond Service
Creating Memorable Dining Experience
Programme outline [To be updated]
In-house · HRD Corp claimableEnquire about this programme →
Trainers for this category
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